Privacy Policy

1. Introduction

Rectors Way Garage (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us regarding our vehicle services.

2. Information We Collect

We may collect and process the following information:

• Personal details – name, phone number, email address, and vehicle information provided when you contact us or book a service.

• Website data – technical data such as IP address, browser type, and pages visited, collected through standard analytics tools.

• Communication records – messages or enquiries sent to us via forms, email, or phone.

3. How We Use Your Information

Your information is used to:

• Respond to enquiries or booking requests.

• Manage appointments and provide our services.

• Send service reminders or updates if you’ve opted in.

• Improve our website and customer experience.
  We do not sell or share your personal data with third parties for marketing purposes.

4. Data Storage & Security

We take appropriate steps to ensure your data is stored securely and only retained for as long as necessary to fulfil the purpose it was collected for. Access is restricted to authorised staff only.

5. Cookies & Analytics

Our website may use cookies to improve functionality and analyse website traffic. You can adjust your browser settings to refuse cookies if you prefer.

6. Your Rights

You have the right to:

• Request access to the data we hold about you.

• Request corrections or deletion of your personal information.

• Withdraw consent to receive any communications from us.

To exercise your rights, please contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Rectors Way Garage
Rectors Way, Weston-super-Mare, BS23

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.